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Stop scrolling through DMs. See only what needs you.

Rodoud AI answers your customers 24/7, then turns every conversation that needs action into a clear task, with a smart notification for new orders, cancellations, complaints and requests to talk to a person.

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TechZone

AI agent · replies instantly

Bonjour, je veux annuler ma commande d’hier svp

Bien sûr. Pouvez-vous me donner le numéro de téléphone utilisé pour la commande ?

55 123 456

Merci, votre demande d’annulation est enregistrée et l’équipe TechZone est prévenue.

Cancellation logged as a task
Owner notified
Demo conversation with a fictional shop.
How it works

From conversation to task

  1. 01

    Rodoud talks to the customer

    It answers, collects the details and confirms what the customer wants.

  2. 02

    The task is created

    Orders, cancellations, complaints and handoff requests land in your task list with all the details.

  3. 03

    You get a smart notification

    Only for important events, so you act fast without reading every message.

What lands in your task list

Every update related to an order is tracked, so you don’t need to read every chat.

New orders

Product, size, quantity, name, phone and address, confirmed by the customer.

Cancellations & changes

Flagged right away so you can act before shipping.

Complaints

Late delivery, wrong size or damaged item, with the customer’s contact and order details.

Human handoff

When a customer asks for a person or a case needs you, you’re alerted with the full context.

Keep exploring

Go further with Rodoud

AI Customer Support

Answers FAQs 24/7, logs complaints as tasks and hands off to your team when needed.

Order taking & COD confirmation

Collects every order detail, confirms the summary in the chat and notifies your team.

Training sources

Products, instructions, documents, YouTube videos, website scan, Drive and OneDrive.
Whatsapp Instagram Messenger Website chat
FAQ

Frequently asked questions

Do I need to read every message to track orders?
No. Rodoud automatically converts customer interactions into a to-do list and tracks the updates related to each order, so you can manage every order’s status without manually reviewing each message.
Which events trigger a notification?
Rodoud notifies you for the most important messages: new orders, cancellations, complaints and requests to talk to a human. Routine questions are answered by the agent without disturbing you.
What happens when Rodoud can’t answer?
When Rodoud encounters a question it can’t answer, it escalates the issue to you or your team with a notification, so the customer’s need is handled promptly.
Can my team see the full conversation?
Yes. The chat history keeps every conversation, and each task links to the context your team needs to follow up.

Get your evenings back

Let Rodoud answer and organize. You only handle what needs you.

Start free Book a demo

Free plan · No credit card