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AI sales agent

An AI sales agent that recommends, upsells and takes orders in your DMs

Rodoud AI is a Tunisian AI sales and customer-support agent that answers customers 24/7 on WhatsApp, Instagram, Messenger and websites, including in Derja. As a sales agent, it knows your whole catalog, suggests the right product and closes the order inside the chat.

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Free plan · No credit card

D

dar.lina

AI sales agent · replies instantly

Hello! I'm looking for an outfit for a wedding next week

Congratulations! Do you prefer a long dress or a two-piece set? Any colors you love?

Long, green or blue. Budget around 150 DT

Nour dress · emerald

139 DT

Yasmine dress · navy

149 DT

The emerald one in M! Delivery to Sousse?

Size M is in stock ✨ Delivery to Sousse takes 48h, cash on delivery. The matching satin clutch is 35 DT, shall I add it?

Yes please!

Order confirmed

  • Nour dress · emerald · M — 139 DT
  • Satin clutch — 35 DT
  • Sousse · cash on delivery · total 174 DT
New order sent to your dashboard
Demo conversation with a fictional shop.
Always on, nights and weekends included
24/7
Up to 10x faster replies
10x
Up to 20% more orders
+20%
Up to 50% lower support cost
-50%

* Upper-bound results announced by Rodoud. Your results depend on your message volume and catalog.

What it does

Everything a great salesperson does, in every chat

Rodoud learns your products, prices and policies, then sells the way you would: politely, precisely, and at 3 a.m. if needed.

Recommends the right product

It asks about the occasion, budget, size or taste, then suggests products from your catalog with price and photo, like a shop assistant who knows every item.

Answers price, size and stock

“How much?”, “Do you have it in 40?”, “Is it still available?”: the questions that flood your inbox get an exact answer in seconds, from your product data.

Suggests the perfect add-on

A matching bag, a refill, an accessory: Rodoud proposes complementary products at the right moment, without being pushy.

Finds products from a photo

Customers send a screenshot or a photo; Rodoud finds the matching or closest products in your catalog.

Takes the order in the chat

It collects size, quantity, name, phone and address, has the customer confirm the summary and logs the order for your team.

Speaks your customers' language

Tunisian Derja, Arabizi, Arabic, French, English and more. Customers write the way they talk; Rodoud understands and answers in their language.
Your rules

It sells your way, not like a robot

Everything the agent says comes from settings you control in the Rodoud dashboard.

  • Response style

    Describe your tone, formal or friendly, with or without emojis, and the agent keeps it in every reply.

  • Offers

    Add your current promotions; Rodoud mentions them when they are relevant to the customer.

  • Opening hours

    The agent knows when your team is available and tells customers when a person can follow up.

  • Instructions

    Delivery fees, return policy, payment methods: write them once, the agent applies them in every conversation.

rodoud Example setup · Dar Lina (demo shop)
  • Products Catalog with prices, sizes, colors and stock Active
  • Instructions Free gift wrapping on orders over 200 DT Active
  • Response style Warm and short · emojis welcome · reply in the customer's language Active
  • Offers -15% on the summer collection until Sunday Active
  • Opening hours Team online 9:00–18:00 · the agent answers 24/7 Active
How it works

From sign-up to first sale in three steps

No code. If you can fill in a product sheet, you can train Rodoud.

  1. 01

    Connect your channels

    Link your Facebook page, Instagram account, WhatsApp number and website widget from the dashboard.

  2. 02

    Add products and instructions

    Add your catalog, prices and policies. On Enterprise, products are imported automatically from your website.

  3. 03

    Let the agent sell

    Rodoud answers, recommends and records orders 24/7. You are notified of new orders, cancellations and anything that needs you.

Follow one message

Scroll through the 1.9 seconds of a real order

Slowed down so you can see every step. In real life, all of this happens before the customer puts the phone down.

01 / 08

Real time 0.00 s Done in ~2 s

01

The customer writes on WhatsApp

In Darija, Arabizi, French or Arabic, by text, photo or voice note, at any hour.

02

WhatsApp delivers it to Rodoud

Same path for Instagram, Messenger and your website chat: one agent for every channel.

03

The orchestrator understands

It detects the language, the intent (order, question, complaint) and what information is missing.

04

Agents check your sources in parallel

Products and stock, your instructions, your documents and your Q&A, all at the same time.

05

Order or question?

Rodoud decides: answer right away, or create an order. Here, it is an order.

06

The order is created and synced

Saved in your dashboard as a task with a notification, and sent to your store platform.

07

The reply is written

In the customer’s language and your brand’s tone, with the exact price, size and delivery details.

08

The customer gets the answer

Order confirmed in the same WhatsApp chat, in about 2 seconds. Your team just ships it.

DDar Lina · demo shop
3aslema, n7eb el robe noir taille M, livraison l Sfax
rodoud

also Instagram, Messenger and website chat

Orchestrator

“3aslema, n7eb el robe noir taille M, livraison l Sfax”

Derja · Arabizi Order Same language, your tone
Products ✓ Black dress · M · in stock
Instructions ✓ Cash on delivery · 7 DT
Documents ✓ Exchange within 7 days
Q&A ✓ Sfax: 24–48 h
?

Order or question?

Order Answer

Order #R-1042

Black dress · M · 89 DT · Cash on delivery · Sfax

rodoud W

Order synced · Task + notification

Reply composed

Ahla bik! Commande mte3ek tsajlet ✅ Robe noire M · 89 DT + 7 DT livraison, twosslek l Sfax f 24-48h.
DDar Lina · demo shop
3aslema, n7eb el robe noir taille M, livraison l Sfax
Ahla bik! Commande mte3ek tsajlet ✅ Robe noire M · 89 DT + 7 DT livraison, twosslek l Sfax f 24-48h.
✓ Order #R-1042
Black dress · M · 89 DT · Cash on delivery · Sfax

Scroll to follow the message ↓

Real conversation

Styling advice that turns a question into an order

Foulara, a Tunisian scarf brand with three stores, uses Rodoud to answer its online customers. When a customer asked which scarf would go with a beige dress, the agent first asked about the occasion, then recommended a red evening scarf.

Read the Foulara case study
Customer What color scarf would look good with a beige dress?
Rodoud Could you tell me the type of event?
Customer It's for a wedding.
Rodoud A red soirée scarf would be perfect.
Channels

One agent on every channel your customers use

Same catalog, same tone, same rules, whether the customer writes on WhatsApp at midnight or on Instagram at lunchtime.

WhatsApp

Answers, recommends and takes orders on your WhatsApp number.

Instagram

Replies to DMs and sends product suggestions.

Messenger

Handles every message sent to your Facebook page.

Website chat

An AI chat widget on your online store.

TikTok Soon

Coming soon.

Telegram Soon

Coming soon.

Works with the store you already have

Rodoud learns your catalog to answer product, price and availability questions and record orders, whatever platform your shop runs on.

See all integrations
Keep exploring

Go further with Rodoud

AI Customer Support

Answers FAQs 24/7, logs complaints as tasks and hands off to your team when needed.

Search by photo

A customer sends a picture or a screenshot; Rodoud finds the matching product.

Tunisian Derja & Arabizi

Understands customers who write the way they speak, in Arabic letters or with 3, 7 and 9.

Order taking & COD confirmation

Collects every order detail, confirms the summary in the chat and notifies your team.

Training sources

Products, instructions, documents, YouTube videos, website scan, Drive and OneDrive.

Pricing in TND

Free plan with 5 conversations a day, Premium free during launch, Enterprise on request.
FAQ

Questions about the AI sales agent

What is an AI sales agent?
An AI sales agent is software that talks with your customers in chat like a trained salesperson: it answers questions about products, prices and availability, recommends items that fit each customer and takes the order. Rodoud AI does this 24/7 on WhatsApp, Instagram, Messenger and your website.
Does it only send pre-written answers?
No. Rodoud reads each message, understands what the customer wants, even in Derja, Arabizi or a voice note, and writes its answer from your products, instructions and offers. It keeps the conversation going until the order is recorded or a member of your team takes over.
Can it take orders directly in the chat?
Yes. When a customer is ready to buy, Rodoud collects the product, size or color, quantity, name, phone number and delivery address, has the customer confirm the summary in the conversation and logs the order as a task in your dashboard, with a notification for your team. See how order taking works.
Will it invent prices or products?
Rodoud answers from the products, prices and instructions you give it. Keep your catalog up to date, or let Rodoud import products from your website on the Enterprise plan, and the agent quotes your real prices. When it does not know, it says so and alerts your team instead of guessing.
Which languages does the sales agent speak?
Many languages, including Tunisian Arabic (Derja) written in Arabic script or in Arabizi with numbers like 3, 7 and 9, Modern Standard Arabic, French and English. Customers can mix languages in one message, as they do in real life, and Rodoud replies naturally in their language. See Derja examples.
How much does the AI sales agent cost?
Start on the Free plan with 5 conversations per day. Premium is free during the launch period, and Enterprise is priced on request (contact us) with unlimited auto-imported products and advanced training sources. Launch offer: 3 months free for the first 50 customers. Prices as of October 2026, see pricing.

Your best salesperson, available 24/7

Start free in minutes, or book a demo with our team in Tunis.

Start free Book a demo

Free plan · No credit card