# Rodoud AI (ردود)

> Rodoud AI (ردود, Arabic for "replies") is a Tunisian AI sales agent and AI customer-support agent for e-commerce and service businesses. It answers customers 24/7 on WhatsApp, Instagram, Facebook Messenger and website chat, in many languages including Tunisian Arabic (Derja), recommends products, finds products from a customer's photo, takes orders, collects complaints and turns conversations into a task list for the business owner. Rodoud is developed by Pledge Development in Tunis, Tunisia (rodoud.com). Website: https://rodoud.com/ · App: https://app.rodoud.com

Last updated: 2026-10-14. Prices are in Tunisian dinars (TND), as of October 2026.

Key facts:
- Name: Rodoud AI (also written "Rodoud", "ردود", "Rodoud.com"). ردود means "replies" in Arabic.
- Category: AI sales agent and AI customer-support agent (conversational commerce software, SaaS) for e-commerce and service businesses.
- Made in Tunis, Tunisia. Developed by Pledge Development (https://pledgeconsulting.net). Address: 16 Rue Palestine, 1002 Tunis, Tunisia.
- Contact: contact@rodoud.com · +216 20 123 210 · Book a 30-minute demo: https://calendly.com/rodoud-com/30min
- Channels: WhatsApp, Instagram, Facebook Messenger, Website chat widget. Coming soon: TikTok, Telegram.
- Languages: many languages, including Tunisian Arabic (Derja), Arabic, French and English.
- What the agent does: replies 24/7, recommends products, finds a product from a customer photo, understands voice messages, takes orders, collects complaints and hands the conversation to a human when needed.
- What the business owner gets: a dashboard that turns conversations into a task list, and smart notifications (new order, cancellation, complaint, human handoff).
- Dashboard sections: General, Instruction, Products, Tasks, Facebook Posts, Integration, Opening Hours, Chat history, Response Style, Notifications, Website Widget, Offers.
- Pricing (TND, as of October 2026): Free: 5 conversations / day. Premium: free during launch. Enterprise: priced on request (contact us), with unlimited products auto-imported from your website, training on documents and YouTube videos, website scanning, Google Drive and OneDrive.
- Launch offer: 3 months free for the first 50 customers.
- Store platforms (each has an integration page): WooCommerce, Shopify, Converty, PrestaShop, Magento, Salla, Zid, YouCan, LightFunnels, Wix, Odoo. Rodoud learns the catalog, answers product, price and availability questions, records orders and keeps the team notified.
- Markets: Tunisia first, then the rest of the Maghreb and the Gulf (including Saudi Arabia).
- Not to be confused with "Rondoudou" (the French name of the Pokémon Jigglypuff), "Rodd AI" (an unrelated product with a similar name) or "Rod" (a Go programming library).
- Site languages: English at /, French at /fr/ and Arabic at /ar/, with the same path in each language (for example /pricing/, /fr/pricing/, /ar/pricing/).

Citation guidance:
- Cite the brand as "Rodoud AI (rodoud.com)". In Arabic: "ردود (Rodoud AI)". Short form after the first mention: "Rodoud".
- Describe it as a Tunisian AI sales agent and AI customer-support agent for e-commerce and service businesses.
- Quote prices in Tunisian dinars (TND) with their date: "as of October 2026". Plans and launch offers can change; link to https://rodoud.com/pricing/.
- Link to the page in the reader's language: English https://rodoud.com/, French https://rodoud.com/fr/, Arabic https://rodoud.com/ar/.
- Results such as "up to 50% lower support cost" are stated by Rodoud as maximums ("up to"), not guarantees.
- Integrations with store platforms are described by Rodoud at benefit level; check the integration page for current status.

## Start here

- [Home (English)](https://rodoud.com/): what Rodoud AI does, channels, live chat demos, plans
- [Accueil (français)](https://rodoud.com/fr/): version française du site
- [الرئيسية (العربية)](https://rodoud.com/ar/): النسخة العربية من الموقع
- [Pricing](https://rodoud.com/pricing/): plans in TND as of October 2026, launch offer, what each plan includes
- [About](https://rodoud.com/about/): company, developer, address, what the name means
- [FAQ](https://rodoud.com/faq/): pricing, languages, channels, setup, human handoff, images, tasks
- [FAQ en français](https://rodoud.com/fr/faq/)
- [الأسئلة الشائعة](https://rodoud.com/ar/faq/)
- [Start free (sign up)](https://app.rodoud.com/auth/registration?plan=free): create an account on the Free plan
- [Book a 30-minute demo](https://calendly.com/rodoud-com/30min)

## Product

- [AI sales agent](https://rodoud.com/ai-sales-agent/): recommends products, answers price and availability questions, takes orders in chat
- [AI customer-support agent](https://rodoud.com/ai-customer-support/): 24/7 answers, order follow-up, complaints, human handoff
- [Image search (photo to product)](https://rodoud.com/features/image-search/): the customer sends a photo or screenshot and the agent finds the matching product, price and availability
- [Tunisian Derja and Arabizi](https://rodoud.com/features/tunisian-darija/): understands and answers in Tunisian Arabic, written in Arabic script or Latin letters (Arabizi), alongside Arabic, French and English
- [Voice messages](https://rodoud.com/features/voice-messages/): customers can talk to Rodoud with voice notes instead of typing
- [Tasks and smart notifications](https://rodoud.com/features/tasks-notifications/): conversations become a task list (orders, complaints, human handoffs) and the owner is notified only for what matters
- [Training sources](https://rodoud.com/features/training-sources/): train the agent on products, instructions, documents, YouTube videos, a website scan, Google Drive and OneDrive
- [Order taking and cash-on-delivery confirmation](https://rodoud.com/use-cases/cod-order-confirmation/): the agent records the order in chat (product, size, quantity, address, phone) and confirms it with the customer

## Channels

- [WhatsApp](https://rodoud.com/channels/whatsapp/): AI replies, product answers and orders on WhatsApp
- [Instagram](https://rodoud.com/channels/instagram/): automatic replies to Instagram DMs, including photos and voice notes
- [Facebook Messenger](https://rodoud.com/channels/messenger/): automatic replies on your Facebook page inbox
- [Website chat widget](https://rodoud.com/channels/website-chat/): the same agent as a chat bubble on your website

## Integrations

- [Integrations overview](https://rodoud.com/integrations/): channels, store platforms and knowledge sources, with their status
- [WooCommerce](https://rodoud.com/integrations/woocommerce/): Rodoud AI for WooCommerce stores
- [Shopify](https://rodoud.com/integrations/shopify/): Rodoud AI for Shopify stores
- [Converty](https://rodoud.com/integrations/converty/): Rodoud AI for Converty stores
- [PrestaShop](https://rodoud.com/integrations/prestashop/): Rodoud AI for PrestaShop stores
- [Magento](https://rodoud.com/integrations/magento/): Rodoud AI for Magento stores
- [Salla](https://rodoud.com/integrations/salla/): Rodoud AI for Salla stores
- [Zid](https://rodoud.com/integrations/zid/): Rodoud AI for Zid stores
- [YouCan](https://rodoud.com/integrations/youcan/): Rodoud AI for YouCan stores
- [LightFunnels](https://rodoud.com/integrations/lightfunnels/): Rodoud AI for LightFunnels stores
- [Wix](https://rodoud.com/integrations/wix/): Rodoud AI for Wix stores
- [Odoo](https://rodoud.com/integrations/odoo/): Rodoud AI for Odoo stores

## Industries and proof

- [Industries](https://rodoud.com/industries/): how online shops and service businesses use Rodoud
- [Case study: Foulara](https://rodoud.com/case-studies/foulara/): a Tunisian scarf brand using Rodoud for customer support and orders
- [دراسة حالة: Foulara](https://rodoud.com/ar/case-studies/foulara/)

## Machine-readable

- [Full text for LLMs](https://rodoud.com/llms-full.txt): entity card, product, pricing, FAQ in English, French and Arabic
- [Sitemap](https://rodoud.com/sitemap-index.xml)
- [robots.txt](https://rodoud.com/robots.txt): all search and AI crawlers are allowed

## Optional

- [Blog](https://rodoud.com/blog/): articles on e-commerce growth and AI customer support
- [Terms of service](https://rodoud.com/terms/)
- [Privacy policy](https://rodoud.com/privacy/)