Skip to content
Instagram auto-reply

Reply to every Instagram DM automatically, and turn questions into orders

Rodoud AI is a Tunisian AI sales and customer-support agent that answers your Instagram DMs 24/7 (price questions, sizes, screenshots of your posts) in Derja, Arabic, French or English, and takes the order right in the chat.

Start free Book a demo

Instagram connected

M

maison.yasmine

AI agent · replies instantly

story.jpg

Prix svp 🙏

Ahla! Hedhi Robe Yasmine en lin, b 119 DT. Mawjouda en beige w blanc 👇

Robe Yasmine · Beige

119 DT

Robe Yasmine · Blanc

119 DT

El beige, taille 38. Livraison l Tunis 9addeh?

Livraison l Tunis 7 DT, twosel fi 24-48h. N3addilek el commande?

Ey, behi 👌

Commande enregistrée

  • Robe Yasmine · Beige · 38 · 119 DT
  • Tunis · livraison 7 DT · paiement à la livraison
Demo conversation with a fictional shop
What it does

What Rodoud does in your Instagram DMs

Instagram brings the attention; DMs are where the sale happens or gets lost. Rodoud answers while the interest is still there.

Answers “price?” instantly

Price, sizes, colors and delivery fee in seconds, before the follower moves on to the next account.

Recognizes products from screenshots

A screenshot of your post or story is enough: Rodoud finds the product in your catalog.

Recommends and upsells

Suggests the right size, a matching piece or an alternative when an item is sold out.

Takes the order in the DM

Collects the details and records the order, with cash on delivery if that’s how you sell.

Keeps you in the loop

New orders, complaints and handoff requests reach you as notifications and tasks.

Discover the AI sales agent AI customer support
Setup

Live on Instagram in three steps

Setting up Rodoud is like onboarding a new employee: show it your products, explain your rules, and let it work.

  1. 01

    Link your Instagram account

    Create your free account and connect your shop’s Instagram in a few clicks.

  2. 02

    Add products and instructions

    Add your products with photos and prices, then your delivery fees, policies and tone of voice.

  3. 03

    Let Rodoud answer your DMs

    Every DM gets an answer within seconds, and you’re notified about orders and anything that needs you.

Good to know · Good to know about Instagram

Connect in a few clicks Link your shop’s Instagram account to Rodoud from the dashboard in a few clicks.
Photo messages welcome Instagram shoppers send screenshots all the time. Rodoud reads photo messages and matches them to your products.
Always the current price Keep products up to date in the dashboard or connect your store, and Rodoud always quotes today’s price.
Features

Everything a great salesperson does

The capabilities behind every conversation, on every channel.

Search by photo

Customers send a screenshot or a photo; Rodoud finds the matching product in your catalog and answers with price and availability.

Derja, Arabizi, French & more

Rodoud understands Tunisian Derja in Arabic script or Arabizi (3, 7, 9) and replies in the customer’s language, even when they mix.

Voice messages

Customers who prefer talking send a voice note; Rodoud understands it and answers in the same conversation.

Order taking & confirmation

Product, variant, address and phone collected in chat, summed up for the customer to confirm, then recorded.

Chats become tasks

New orders, cancellations, complaints and handoff requests land in your task list, with a notification.

Trained on your content

Products, instructions and FAQs, plus documents, YouTube videos and website scanning on the Enterprise plan.
Meta Ads integration

Rodoud knows which ad every conversation came from

Rodoud is connected to your Facebook and Instagram ads. When someone writes after clicking an ad, the agent already knows which product they saw, so it answers about the right item before the customer even explains.

  • Ad context, automatically

    Each chat is tagged with the ad, campaign and product it came from. No more “which one?” back-and-forth.

  • Full KPIs for every ad

    Conversations, conversion rate, orders and cost per order, ad by ad, so you know exactly which creative sells.

  • Website analytics, now in your DMs

    Store builders only measure what happens on your site. Rodoud measures what happens in the chat, where most COD orders are actually decided.

  • Cheaper than ads to a website

    Click-to-message ads usually cost less per order than ads sending traffic to a landing page: the customer talks, the agent sells.

Dashboard

You only see what needs you

Rodoud turns every conversation into a clear task list and sends a smart notification for each new order, cancellation, complaint or request to talk to a person. No more scrolling through hundreds of messages to find what matters.

  • New orders
  • Cancellations
  • Complaints
  • Human handoff

Foulara, a Tunisian scarf brand, cut its average response time from 20 minutes to 5 seconds with Rodoud.

Read the Foulara case study
Rodoud dashboard showing the task list, with order and complaint notifications on a phone
Channels

One agent on all your channels

The same catalog, instructions and tone on WhatsApp, Instagram, Messenger and your website. TikTok and Telegram are coming soon.

WhatsApp

Messenger

Website chat

TikTok Soon

Telegram Soon

Works with your online store

Rodoud learns your catalog from the platform you already use.

All integrations
FAQ

Rodoud on Instagram: your questions

How do I set up automatic replies to Instagram DMs?
Create a free Rodoud account, link your shop’s Instagram account from the dashboard, then add your products and instructions: prices, delivery fees, return policy, tone. From then on, Rodoud AI answers every DM 24/7 with a real answer to each question, not a canned template, and alerts you when a person is needed.
Can Rodoud answer “price?” messages with the right price?
Yes. When a follower asks for the price, Rodoud identifies the product from the message, the screenshot they sent or the conversation so far, and replies with the current price, sizes, colors and delivery fee from your catalog. If it is unclear which product is meant, it asks one short question first.
Does it understand screenshots of my posts and stories?
Yes. Search by photo is built in: a customer sends a photo or a screenshot, Rodoud looks for the matching or most similar products in your catalog, answers with their details, then can take the order. A story view becomes a sale in a few messages. See search by photo.
Can I still reply to DMs myself?
Of course. Your Instagram inbox stays yours. Rodoud handles routine questions and orders, and when a conversation needs you (a complaint, a special request, a customer asking for a person) it notifies you and adds it to your task list, so you step in with the full context.
Does the Instagram chatbot speak Derja and French?
Yes. Rodoud replies in your follower’s language: Tunisian Derja in Arabic script or Arabizi, Modern Standard Arabic, French, English and many others. You choose the tone and response style in the dashboard, so the agent sounds like your brand, whether that’s friendly and casual or more formal.

Turn every DM into a sale

Start free and let Rodoud answer your Instagram DMs 24/7, in your customers’ language.

Start free Book a demo

Free plan · No credit card